IKON can remove the expense and burden of managing business processes that whilst essential to success, are not core areas of expertise. Utilising a unique methodology, IKON can analyse your business processes and work with you to create bespoke solutions by blending people, services and technology to deliver annualised savings and enhanced productivity.
Business process outsourcing offers you access to a complete range of industry leading specialist skill sets, personnel and best of breed technology. These resources are available for you to tap into as your business needs dictate, providing you with a "Virtual Team" of industry leading personnel that work as an extension of your business on-site, offsite and on demand.
IKON are experts at leveraging their vast industry experience to deliver completely scaleable outsourcing solutions that encompass all areas of the printed and digital document life cycle including:
- Business Process Assessment
- Distributed Print and Infrastructure Management
- Document Imaging and Archiving
- Central Reprographic and Mailroom Management
- Print Production and Variable Data
- Print Procurement Management
- Creative Services
- Selective IT Outsourcing
Management in the Information Age
Consider the technologies and trends transforming business communications today: the fully networked office, digital and colour printer/copiers, distributed and print on demand models of production, and of course, eMail, eCommerce and eBusiness. The complexity and continually increasing pace at which document technologies are developing and changing our markets, the way that we work, do business or even think is startling.
Within this increasingly fluid environment, effectively managing and controlling the proliferation of documents and data that permeate throughout your organisation, along with the processes that facilitate them is vital to your success. IKON can help you improve the efficiency and productivity of your document and information workflow, and to create a holistic strategy that harnesses all the benefits of today’s technology.
Taking a Blended Approach
Now more than ever, customers are looking for a single-source provider to deliver superior service and real savings, allowing them to benefit from an integrated and consistent approach to developing and fulfilling effective revenue driven document and data strategies. The power of an "IKON solution" is derived from our "blended approach". This ensures that whether your organisation is a relativity small developing business or a global corporation, IKON can offer you a synergy of services, technology and personnel to satisfy your unique needs.
A consultative approach
At IKON we offer total solutions. Our nine step consultative approach allows us to work in partnership with your organisation to understand, develop, construct and implement a true business driven solution, designed to improve productivity, enhance operational effectiveness and reduce your cost base.
Independent Choice
IKON are supplier independent, allowing us the freedom to select "best fit technologies" and best of breed suppliers.
These blended with a range of IKON’s own unique service offerings ensure that you benefit from a tailored solution specifically designed to meet your business needs.
Supporting the Solution
We pride ourselves on the exceptional quality of our customer support services.
With over 7,000 specialist Customer Service personnel worldwide, IKON can offer you a unified Local, National or Global support structure... making IKON your ideal partner no matter where your business takes you.
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